For Death Claims

Death Claim Form duly filled and signed by the Claimant

Original Death Certificate or attested copy issued by Competent Authorities

Original Policy Document(s) and Schedule

Photo Identity and Address Proof of the Claimant

Copy of signed cancelled cheque for electronic transfer of funds into the Bank Account

Last Medical Attendant’s Report in case of Natural Death/Death due to illness

Discharge/ Death summary & other hospital papers in case of Natural Death/Death due to illness

Copy of First Information Report (FIR) incase of accidental/ unnatural death

Final Police Investigation Report incase of accidental/ unnatural death

Copy of Post Mortem Report incase of accidental/ unnatural death

Newspaper cutting (If available) incase of accidental/ unnatural death

Rider Claim - For Critical Illness / Aviva Heart Care / Aviva Health Secure / Accidental Dismemberment / Permanent Total Disability / Dreaded Disease / Hospital and Surgical Cash Benefit Rider / Terminal Illness Rider

Rider Claim Form duly filled and signed by the Life Insured

Diagnostic test reports related to hospitalisation and treatment

Discharge Summary and Other Hospital Papers

Copy of Aadhar Card of the Life Insured

Copy of signed Cancelled Cheque for Electronic transfer of funds

Final hospital bill including details of room charges (ICU/ Normal) in case of Hospital and Surgical Cash Benefit Rider

First Information Report & Final Police Investigation Report in case of claim due to accident

For Maturity Payout

Maturity Payout Form duly filled and signed by the PolicyHolder

Copy of Aadhar Card

Copy of Cancelled Cheque/Self attested Bank Statement with pre-printed name and Account Number reflecting the last 3 months’ transactions

Address Proof (in case of Non-Residents or change in address)

Original / Duplicate Policy Document

For Annuity Policy & Regular Annuity Payout

Annuity Proposal Form with recent Photograph

Copy of Age / Id Proof and Address Proof

Copy of PAN Card (in case of non availability, Form 60 is mandatory)

Form 15 G / 15 H/ Exemption Certificate (Subject to TDS applicability)

PEP declaration, GSTIN addendum and E-Form

For Survival Benefit Payout

Survival Benefit Form duly filled and signed by the Policyholder

Copy of Cancelled Cheque/Self attested Bank Statement with pre-printed name and Account Number, reflecting the last 3 months’ transactions

Copy of Aadhar Card